ArcheAge

FAQ

Account & LP Coin Ticket

• Q I accidently used my coin on Cash Shop. What should I do?
• Q How do I cancel the purchase?
• Q Can I get a exchange with my purchased item from Cash Shop into XL CASH?
• Q Where can I see my load and purchase history after loading XL CASH to my account?
• Q What is the maximum number of items to be added on cart?
• Q Where can I see the history of the gift[s] I have sent or received at Cash Shop?
• Q I sent a gift to the wrong character at Cash Shop, what should I do?
• Q If I have both Paid and Free XL CASH, can I choose what I would like to use first to purchase item?
• Q Can I get a refund on the remaining XL CASH?
• Q How do I load XL CASH to my account?