ArcheAge

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Pre-Announcement of Privacy Policy Revision / September 16, 2021 (date applied)Notice

2021-09-09 11:00
Hello, this is ArcheAge.
 
Please be informed that the 'Privacy Policy' will be revised as below.
 
- Following –
 
1. Target: Privacy Policy
2. Date Applied: Thursday, September 16, 2021
3. Details
Items and Methods of Collecting Personal Information -

It is understood and agreed that XLGAMES may collect following optional personal information after user consent, for the purposes of service provision (POD platform related advertising campaigns, game platform service, game product purchasing, to store data of game user's login & login environment for collection and analysis etc.), customer inquiry and compliant handling and purchase record review
- personal code(userkey), login information, country information(“Personal identification information”)
- Game usage history in the game platform including data relevant to character generation such as character’s level, game login history, game progress records, product purchasing information in the game platform (service and product name, amount, etc.) (“Service usage history”)
- user's personal data (service access & play time, PC OS & version and game client version information) collected via game platform(“User's personal data”)

Purpose of Collecting and Using Personal Information

Service usage history, access log, access IP information: Prevention of recurrence of illegal use by inappropriate users, checking access frequency, statistical data on service use of the members

Service usage history, access log, access IP information, Personal identification information, User's personal data: Prevention of recurrence of illegal use by inappropriate users, checking access frequency, statistical data on service use of the members, purpose of service provision (POD platform related advertising campaigns, game platform service, game product purchasing, to store data of game user's login & login environment for collection and analysis etc.), customer inquiry and compliant handling and purchase record review.

Period of Retention and Use of Personal Information - If you would like to withdraw your consent relating to optional personal information sharing to LINE Corporation and/or LINE Taiwan Limited, please contact customer service window as follows LINE HELP CENTER
Sharing and Providing Personal Information

 The user agrees in advance
 When the data is required for statistical analysis, academic or market research, the data must be processed so that individuals cannot be recognized.

A. The user agrees as follows in advance
• It is understood and agreed that XLGAMES may share following optional personal information after user consent to LINE Corporation and/or LINE Taiwan Limited, for the purposes of service provision(POD platform related advertising campaigns, game platform service, game product purchasing, to store data of game user's login & login environment for collection and analysis etc.), customer inquiry and compliant handling and purchase record review.

If you do not grant your consent to optional personal information sharing and optional personal information usage mentioned as above, it may result in inability to participate in the POD platform related advertising campaigns or activities or inability to purchase certain game products/ items.

- personal code(userkey), login information, country information(“Personal identification information”)
- Game usage history in the game platform including data relevant to character generation such as character’s level, game login history, game progress records, product purchasing information in the game platform (service and product name, amount, etc.) (“Service usage history”)
- user's personal data (service access & play time, PC OS & version and game client version information) collected via game platform(“User's personal data”)
• Business location of parties that receive such (shared) optional personal information: Republic of Korea, Japan and Taiwan region.
• Period of use of shared optional personal information: It is deleted immediately after the game user exit from 
POD or the game platform or withdraws consent.

B. When the data is required for statistical analysis, academic or market research, the data must be processed so that individuals cannot be recognized.


4. View the Content
 Previous Privacy Policy    Revised Privacy Policy
Privacy Policy
Privacy Policy

5. Objection and Inquiry
  - Please submit the ticket to Customer Support if there are any questions regards to this.

We always strive to do our best to give you better service.
Thank you.