ArcheAge

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[Notice] Issue in Purchasing Products in Cash Shop (added 3/17)Notice

2023-03-17 14:50
We are currently in process in resolving this.
Please check the in-game mailbox,
regarding inheritors who purchased related products,
 
We apologize for the inconvenience caused.
We will always strive to do our best to give you better service.
 
Thank you.




Hello, this is ArcheAge.
 
Regarding Housing products in the Marketplace that should be purchased once per account,
we have found some products that could be purchased twice per account after the March 16, 2023 Maintenance.
The issue has been resolved through the Cash Shop Maintenance on March 17, 2023 13:00 UTC+8.
Inheritors can now purchase the product once per account as normal.
 
Please store the products in the marketplace mail as they are for those who purchased more than once.
For already used products, please store the products in the bag.
 
We will notify on the demolish and retrieval of installed products if necessary through a new notice.
 
Information regarding the change will be announced in this notice.
 
We apologize for the inconvenience caused.
We will always strive to do our best to give you better service.
 
Thank you.